Privacy Policy

Double Team Gaming Trading Card & Gaming Store

Effective Date: December 2021

At Double Team Gaming, we respect your privacy and are committed to being transparent about how we collect, use, and protect your information. This Privacy Policy explains our practices when you visit our store, participate in events, or interact with us in person or online.

1. Information We Collect

1.1 Personal Information

We may collect personal information you voluntarily provide, including but not limited to:

Name
Email address
Phone number
Event registration details
Purchase or transaction records

We do not knowingly collect personal information from children without parental consent.

2. In-Store Video & Audio Surveillance

For the safety and security of our customers, staff, and property:

Video surveillance cameras are in use on the premises
Surveillance may record video and/or audio where legally permitted
Recordings are used for:
- Theft prevention
- Safety monitoring
- Incident investigation
- Legal and insurance purposes

Footage is retained only as long as necessary and may be shared with law enforcement or legal authorities when required by law.

By entering the store, you consent to being recorded for security purposes.

3. Photography & Promotional Use

3.1 In-Store Photography & Video

Our staff may take photographs or video recordings during:

In-store play
Events and tournaments
Casual gaming
Special promotions

3.2 Consent for Promotional Use

By participating in gameplay, events, or activities at Double Team Gaming, you grant permission for your likeness to be used for:

Our website
Facebook, Instagram, and other social media platforms
Promotional materials
Marketing content

No compensation is provided for such use.

If you do not wish to be photographed or recorded for promotional purposes, please notify a staff member in advance, and we will make reasonable efforts to accommodate your request.

4. How We Use Your Information

We may use collected information to:

Process purchases and event registrations
Communicate about events, promotions, or store updates
Improve customer experience
Maintain store security
Comply with legal obligations

5. Information Sharing

We do not sell or rent your personal information.

Information may be shared only:

With service providers assisting store operations (e.g., POS systems)
When legally required
To protect the rights, property, or safety of customers or staff

6. Events, Tournaments & Gameplay

Participation in events is voluntary. By joining:

You acknowledge store rules and conduct policies
You understand that gameplay areas may be photographed or recorded
Event results, standings, or player names may be posted publicly

7. Payment Information

Payment processing is handled by secure third-party providers
We do not store full credit card numbers
All transactions follow industry security standards

8. Data Security

We take reasonable measures to protect personal information, including:

Secure POS systems
Limited employee access
Physical and digital safeguards

However, no system is 100% secure, and we cannot guarantee absolute security.

9. Your Choices & Rights

You may:

Request access to personal information we have collected
Request corrections to inaccurate information
Opt out of promotional communications
Ask questions about our privacy practices

Requests can be made by contacting us using the information below.

10. Third-Party Platforms & Social Media

Our website and social media pages may link to third-party platforms. We are not responsible for their privacy practices or content. Please review their policies separately.

11. Policy Updates

We reserve the right to update this Privacy Policy at any time. Changes will be posted in-store or online, and continued use of our services constitutes acceptance of the updated policy.

12. Contact Information

For questions or concerns regarding this Privacy Policy, contact:

Double Team Gaming
66783 Gratiot Ave Richmond Mi 48062
586-651-1623
doubleteamgamingtcg@gmail.com